{"id":3143,"date":"2025-06-17T12:16:39","date_gmt":"2025-06-17T09:16:39","guid":{"rendered":"https:\/\/heyaspa.com\/refund_returns\/"},"modified":"2026-01-10T14:45:55","modified_gmt":"2026-01-10T11:45:55","slug":"booking-scheduling-appointment-policy","status":"publish","type":"page","link":"https:\/\/heyaspa.com\/en\/booking-scheduling-appointment-policy\/","title":{"rendered":"Booking and Appointment Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading has-medium-font-size\">The policy of reservations and rescheduling appointment times at the spa.<\/h2>\n\n<p class=\"has-medium-font-size wp-block-paragraph\">HEYA SPA offers a flexible policy for rescheduling and modifying reservations at &#8216;Spa for your comfort&#8217;.<\/p>\n\n<p class=\"wp-block-paragraph\">The amendment, or rescheduling:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>48 hours before the appointment:\n<ul class=\"wp-block-list\">\n<li>You can modify or reschedule your appointment up to 48 hours before the scheduled time.<\/li>\n\n\n\n<li>There are no fees for modification or rescheduling.<\/li>\n\n\n\n<li>If you have paid in advance, the amount will be kept as a credit for using the spa services of your choice.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>In case of no-show or significant delay:\n<ul class=\"wp-block-list\">\n<li>If you are unable to attend your appointment or are significantly delayed such that the service cannot be provided, please inform us as soon as possible.<\/li>\n\n\n\n<li>No direct fees will be deducted.<\/li>\n\n\n\n<li>Our goal is to reschedule: We will work with you immediately to reschedule your appointment as soon as possible. Any pre-paid amount (if any) will remain as a credit for your new reservation.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Important note regarding delays: If you are late for your appointment, your appointment may be rescheduled to ensure that subsequent appointments start on time. The cost of the service will not be adjusted in this case.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">How to modify or reschedule bookings:<\/p>\n\n<p class=\"wp-block-paragraph\">via email service@heyaspa.com<\/p>\n\n<p class=\"wp-block-paragraph\">Please contact us as soon as possible at:<\/p>\n\n<p class=\"wp-block-paragraph\">Phone: [67740307]<\/p>\n\n<p class=\"wp-block-paragraph\">We are here to make your experience at &#8216;He Spa&#8217; as comfortable and enjoyable as possible.<\/p>\n\n<p class=\"wp-block-paragraph\">HEYA spa health &amp; Beauty Institute for women Salmiya <\/p>\n\n<p class=\"wp-block-paragraph\">Salmiya \u2013 Bedaa Roundabout \u2013 Block 6 \u2013 Street 5 \u2013 Road 4 \u2013 Residence 99+2 Building \u2013 2nd Floor, Kuwait<br\/><br\/><br\/><br\/><\/p>\n\n<p class=\"wp-block-paragraph\">Work Time: Every day , from 10 AM to 10 PM<\/p>\n\n<p class=\"wp-block-paragraph\">Phone: +965 67740307<\/p>\n\n<p class=\"wp-block-paragraph\">Email: service@heyaspa.com Website: https:\/\/heyaspa.com<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The policy of reservations and rescheduling appointment times at the spa. HEYA SPA offers a flexible policy for rescheduling and modifying reservations at &#8216;Spa for your comfort&#8217;. The amendment, or rescheduling: How to modify or reschedule bookings: via email service@heyaspa.com Please contact us as soon as possible at: Phone: [67740307] We are here to make [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3143","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.10 - aioseo.com -->\n\t<meta name=\"description\" content=\"The policy of reservations and rescheduling appointment times at the spa. 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HEYA SPA offers a flexible policy for rescheduling and modifying reservations at &#8216;Spa for your comfort&#8217;. The amendment, or rescheduling: How to modify or reschedule bookings: via email service@heyaspa.com Please contact us as soon as possible at: Phone: [67740307] We are here to make&hellip;","_links":{"self":[{"href":"https:\/\/heyaspa.com\/en\/wp-json\/wp\/v2\/pages\/3143","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/heyaspa.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/heyaspa.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/heyaspa.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/heyaspa.com\/en\/wp-json\/wp\/v2\/comments?post=3143"}],"version-history":[{"count":0,"href":"https:\/\/heyaspa.com\/en\/wp-json\/wp\/v2\/pages\/3143\/revisions"}],"wp:attachment":[{"href":"https:\/\/heyaspa.com\/en\/wp-json\/wp\/v2\/media?parent=3143"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}